Frequently asked questions

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Is ThreadStudio free?+

Uploading, creating and previewing your embroidery is free. You pay to download the machine files.

Can I cancel my subscription?+

Yes, at any time. You keep access until the end of the period you paid for.

Which machines are supported?+

Anything that reads PES (Brother, Baby Lock) or DST (most other brands and industrial machines). Choose your machine and the design fits your hoop.

Will it sew well?+

Our engine checks every file and follows professional rules for density, underlay and trims. We still recommend a test stitch-out on scrap fabric.

May I use any image?+

Only use artwork you own or have permission to use. Brand logos and characters belong to their owners.

Does my image leave my computer?+

No. Digitizing runs in your browser. Only designs you save to your account are stored.

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